Privacy Policy
Effective Date: August 31, 2012
To be removed from future ExpressGoldCash.com mailings, please email opt-out@ExpressGoldCash.com
www.ExpressGoldCash.com (EGC) takes your privacy seriously. EGC makes this Web site www.expressgoldcash.com available to consumers who are interested in obtaining information regarding obtaining cash for their scrap gold or jewelry. Please read the following to learn more about our privacy policy. By visiting this website, you are accepting the practices described in this Privacy Policy.
What This Privacy Policy Covers
This policy covers how EGC treats personal information that EGC collects and receives; including information related to your past use of EGC products and services. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available. Unless as otherwise described in this privacy policy, EGC will never share or rent your personal information to third parties for promotional use.
Information Collection and Use: EGC collects personal contact information when you either register with EGC to receive a free Express Gold Pack or when you contact our toll free call center. When you register online we ask for information such as your name, address, phone number, email address and zip code. Once you register with EGC and sign in to our services, you are not anonymous to us. EGC automatically receives and records information on our server logs from your browser, including your IP address, EGC cookie information, and the page you request. We reserve the right to send you certain communications relating to EGC services, such as service announcements, administrative messages, and special offers. EGC collects personal information mainly for the purpose of distributing our Refiners Return Pak which is mailed to any address you wish. We use a third party shipping service to send the Refiners Return Pak to users who have requested to do so.
Confidentiality and Security: We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs. We have physical, electronic, and procedural security safeguards that comply with federal regulations to protect personal information about you. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Cookies: EGC may set and access EGC cookies on your computer. We use this information for Web Site and Systems Administration. Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your Web browser to enable our systems to recognize your browser and to provide features and storage of items between visits. We do not link cookies to personal information you have provided on the Site.
Tracking: We use a common technology known as a “Clear GIF” or “1-by-1 Pixel” on the Site and in e-mail communications with users. A Clear GIF, or “graphic interface format” is a small graphic (in fact, truly a 1×1 pixel) that we (or our partners) place on a page of the Site. We may also occasionally place GIFs in e-mail messages that we send to users. GIFs, which do not contain personal information, provide us with important information about how users use the Site and respond to e-mail messages. With this information, we are better able to track the performance of certain promotions and understand the effectiveness of particular creative e-mail presentations. We also allow our advertisers and promotional partners the ability to use GIFs and cookies on the Site solely to track users who link from their respective sites to this Site, but this ability to track such activity does not allow these entities access to user personal information. We do not tie the information gathered by clear gifs to our customers’ personal information. To learn more about our advertising company’s use of clear gifs, please go to www.expressgoldcash.com.
Behavioral Targeting / Re-Targeting: We partner with a third party ad network to manage our advertising on other sites. Our ad network partner uses cookies and Web beacons to collect non-personally identifiable information about your activities on this and other Web sites to provide you targeted advertising based upon your interests.
Tell-A-Friend: If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. EGC stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. Your friend may contact us at opt-out@ExpressGoldCash.com to request that we remove this information from our database.
Information Sharing and Disclosure: Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing special offers and communicating with you. We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at support@expressgoldcash.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use “cookies,” and we obtain demographic and aggregate information when your Web browser accesses this site.
Legal Disclosure: We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims. We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, violations of EGC’s terms of use, or as otherwise required by law. We transfer information about you if EGC is acquired by or merged with another company. In this event, EGC will notify you before information about you is transferred and becomes subject to a different privacy policy.
Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links) and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes such as promotional use. EGC will share personal information about you with trusted partners who work on behalf of or with EGC. To be removed from future www.ExpressGoldCash.com mailings, please email opt-out@ExpressGoldCash.com.
Testimonials: We post customer testimonials on our web site which may contain personal information such as the customer’s name. We do obtain the customer’s consent prior to posting the testimonial to post their name along with their testimonial. If you want to remove your personal information that is being displayed on our website under public pages please send your request to opt-out@ExpressGoldCash.com.
Links to Other Sites: This Web site contains links to other sites that are not owned or controlled by EGC. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy policies of each and every Web site that collects personal information. This privacy statement applies only to information collected by this Web site.
Access to your Personal Information: You can access the personal information you submit to our web site at any time. If you wish to change, update or delete the personal information you have submitted to us, please send an email to support@ExpressGoldCash.com with your request or by calling customer support at 1-877-GOLD165 (1-877-465-3165).
Changes to this Privacy Policy: EGC may update this policy. We will notify you about material changes in the way we treat personal information by sending a notice to the primary email you entered or by placing a prominent notice on our homepage prior to the changes taking effect.
Contact Information: Mailing Address: 100 Main Street Salamanca, NY 14779 Toll Free: 1-877-GOLD165 (1-877-465-3165) Email inquiries: support@expressgoldcash.com
Lyubov Agnew
14:22 03 Dec 23
They gave me a great offer and paid me within 24 hrs. I highly recommend their services if you are selling ur gold or diamonds !
Jason Messick
21:04 30 Oct 23
An absolute seamless experience! From requesting and receiving the kit to getting a fair estimate and receiving the funds, a great experience all around.
By the way, I took my items to two local stores and Express Gold Cash beat them by a long shot.
Will be using them in the future!read more
Ciara Taylor
15:49 26 Sep 23
Best company I've ever used! The entire process was fast and easy. I will definitely be using them in the future.
Cindy Robinson
12:08 22 Aug 23
This is the only place I feel comfortable sending my jewelry. No cost to get the jewelry to them or back from them. They supply all the shipping material. If you are concerned about sending your jewelry through Fed-x, do not worry I have never had any problems. If you do not like their offer, they will send back the pieces you do not want to sell. Those pieces arrive within 2 days after requesting them back. The offers that I accept, payment is in my bank the next day!! You will not find better prices for your jewelry anywhere else. I also like the fact I can email my concerns or gratitude to this business, knowing they will read and respond to them quickly. Love dealing with Demitri and John. They are great!! If I could give them 10 stars, I would!! Please give them a try. You will not be disappointed.read more
Ellisenmary
19:11 11 Jul 23
I got a better price than other stores I tried previously. Good customer service. Highly recommended for their quick and generous offer.
Thomas M
18:14 26 Sep 22
I was happy with the service of Express Gold Cash. We actually never agreed on a deal, but they promptly mailed me my jewelry back without any issues. That's all you can ask is someone abides by their own policy and they did that. Good/easy experience for me...even if we couldn't reach a deal.read more
Jeremy
17:25 24 Jun 22
Sent in a single 14k gold ring. Dwt was I think possibly 2.9 and got $102 for it. They processed it quickly. Only down side is the payment takes 24-48 hours to direct deposit. Not too happy about that but overall good pricing on just a single ring.read more
Sebastian P
17:17 28 Mar 22
Got an offer very fast and what I was expecting for my ring and received my funds very quickly ?
Lori Jo Trautman
21:37 23 Nov 21
So easy and the price paid is very fair....much better than I can get locally. Very fast, too!! I will always use Express Gold Cash when I want to cash in gold.read more
Sandra M
21:04 03 Jun 21
I was looking for a reputable company and found Express Gold online with Great reviews...I did some more research and was satisfied. I had some gold rings and a tennis bracelet that I haven't worn in years and decided to see what offer they will give me. I requested a kit and followed the instructions and received my offer. Everything happen so fast from getting my kit to getting my check. Definitely will recommend this company.read more
Bbg Cornhole
22:06 28 Apr 21
I can't believe how quickly everything went! I received my kit, my appraisal and my check all within less than a week! I was also very happy with the amount they offered me. I highly recommend!read more
Jonathan Fricker
08:56 27 Mar 21
I've sold a bunch of silver coins and they were appraised and I received an offer within the same day they received my package I was pleased to find out that this company unlike other online companies are legit and I'll be sending more coins to be appraised soonread more
Zack Pane
23:32 03 Nov 20
Demitri is the one that help me. They are fast. They reply after working hours including weekends. They helped me find a shipping solution fast and accurate. They are honest about the price. I would deal with them every time over other services.read more
Sharon Lang
17:17 27 Oct 20
Seamless transaction, fast too. They seem much more honest than other places I looked into. I was able to turn my scrap gold of broken rings, including some tiny diamonds into enough cash to re-size the rings I inherited from my mother. I am a very happy customer. They offered me more than double what another supposedly highly reviewed place offered. I got my scrap back from those guys after receiving a ridiculously low offer and finding reviews off site that said they cull their reviews. Then I found Express Gold Cash, and I am sure glad I did!!!read more
Del Barrett
11:33 26 Sep 20
Satisfaction is guaranteed! Fast, easy and simple! What more needs to be said. I'm impressed and ohhh man!! The payout is fantastic! Thank you!
Je’Meane Pinkney
16:09 17 Jun 20
I would like to say, I'm glad I selected this company to sell my gold items to Express Gold Cash. They will give you what your Gold is worth. It's a quick, easy, fast process, and they have excellent customer services. Do not go any where else, other companies will low ball you. Express Gold Cash is the place to sell your gold or products too.
Thanks again for making this process quick, fast, easy, and monies worth.read more
Sharyn Limp
19:23 18 Apr 20
Express Gold Cash made selling my scrap very easy. The kit came within 3 days. They paid the Federal Express Fee and even addressed it for me. Three days later I had a check in the mail. I'll never go elsewhere. Out of 5 stars they're a 10.read more
Lexie Estrada
22:55 16 Apr 20
What a breeze! I have had some gold and sterling silver jewelry pieces lying around for ages. I was curious what profit could be made from them. I discovered Express Gold Cash via a Google search.
The entire process was so simple! And the reassurance of a total free quote and shipping. It was so simple and my assessment amount was much larger than I anticipated. I will definitely recommend them to friends/family!read more
Holly Schaffner
19:32 07 Apr 20
I was really nervous at first but these guys are great!! Everything is fast fast! It is so easy and if you have trouble just call them and a real live person who is NICE answers the phone! Would highly recommend to anyone!read more
james ray
16:34 07 Apr 20
Dimitri was great to work with, very down to earth and honest. He was actually able to get me substantialy more money than we had agreed upon when the price went up over the weekend. Lookin forward to doing business with them again in the future! Thanks guysread more
Teresa Nickerson
20:22 14 Mar 20
The process was very easy and the customer service rep was pleasant, knowledgeable and very helpful. When I received the offer via email next day I called and requested to speak to the rep directly and he went over in detail every item I had sent to sell and clearly explained the calculation to me. I am glad that I chose to go with Gold Express to sell my gold. The price offered was most fair and met my expectations.read more
Teresa Nickerson
20:22 14 Mar 20
The process was very easy and the customer service rep was pleasant, knowledgeable and very helpful. When I received the offer via email next day I called and requested to speak to the rep directly and he went over in detail every item I had sent to sell and clearly explained the calculation to me. I am glad that I chose to go with Gold Express to sell my gold. The price offered was most fair and met my expectations.read more
Ilse Taplin
21:00 12 Feb 20
I loved doing business with Express Gold Cash and would recommend them to everybody. I sure will tell my family members about them and all my friends. They work very professional and fast. The instructions are very easy to follow and I had nothing but a wonderful experience with this company. You can trust them 100 % with your jewelry.
At first I was a little bit skeptic but not anymore ? I cannot believe how FAST I had responses from them. I'm really really very happy with this company! ??? I sure will do business with them again!read more
Jeremy Ogle
20:27 31 Jan 20
Great place to do business... Fast , and to the point. No smoke blown up your hind end like most 99 percent of the planet does. No, ...just good things come from express gold trust meread more
Michael Smith
22:18 28 Dec 19
I have used EGC twice. Both experiences have been great. It is not fun to have to sell your valuables but they make the process fast and easy. Highly recommendedread more
wanda sebring
20:10 23 Dec 19
Awesome people to deal with!! Very happy and satisfied. N have extra money for Christmas for jewelry’s that’s laying around. Would recommend this to everyone. So easy. Thank you. Wanda sebringread more
ForKJ23 .
19:55 20 Dec 19
I was reluctant to use an online service but I was pleasantly surprised! I feel I got a more than fair price for my items. The process was easy and hassle free. I would not hesitate to use Express Gold Cash in the future.read more
Holly Lawson
21:57 21 Nov 19
The whole thing was extraordinary and incredible. This company is honest and very professional. Everything about my gold sale was smooth and seamless. I will definitely do business again with this company. I am totally happy and can't say enough good things about them. I highly recommend to everyone.read more
Janna Carter
15:31 18 Nov 19
From start to finish (one day to the next) the entire process was well-explained, straightforward, easy, speedy, and rewarding. Highly recommend! Dimitri was very knowledgeable, considerate, and friendly. I would not hesitate to use Express Gold Cash again!read more
Isabella Briggs
19:16 26 Oct 19
Very easy and clear instructions. I dropped my package off late afternoon and the next morning they had revived my jewelry and the next morning I had an great offer. Very fast and trustworthy service.read more
Lindsay Houston
19:08 23 Oct 19
This was my 3rd time using Express Cash Gold. So fast and easy. I mailed my prepaid envelope on Monday afternoon and had money direct deposited on Wednesday morning. More then fair pricing and could not be easier. The only choice for unwanted or older jewelry. Will absolutely use again.read more
Heather Burton
19:12 19 Oct 19
This place is absolutely amazing! At 1st I was real hesitant & skeptical of places like this & thought of sending my items in the mail! But after reading few reviews I decided to go for it & im so glad I did it was the right decision! I sent several types of jewelry & was very surprised they contacted the same day of getting my delivery with an awesome quote of $200+ that I was not expecting! Take my advice if your indecisive like I was & send your jewelry items to this trustworthy, honest company!read more
Karen Motyka
21:51 15 Oct 19
A very good friend and I we talking about the jewelry we owned that we no longer wore since we retired from work. She took some of her gold rings, bracelets and necklaces to jewerlry stores and pawn shops to see what they would offer to repurchase the gold. The prices varied drastically jewelry stores the worst. Then because she knew the weight she was selling she asked for a bid from,express gold cash. They we 2 x higher than her best estimate! And she did not have to deal with a snarky dealer. By her experience, I went direct to Express Gold and I had a great experience and felt confident I got a good price.read more
Trinh Nguyen
10:01 27 Sep 19
They were very sweet, friendly and ensured that everything will be safe when sending through the mail. I got more for my old jewelry than I thought I would get. There was no obligation if I felt the offer was too low. They helped me pay off my credit card debt for the month and I was very grateful! I would recommend them to everyone who wants to sell their gold or jewelry as they are very honest and friendly people. I am very happy and grateful to find out about them. Kudos to Express Gold Cash!read more
Janet Brown
19:57 18 Sep 19
This was very easy and so professional. I received all the materials and information needed to send in my items. I took the package to FedEX on Monday (I live in California) and received an email the very next day saying it was received and being evaluated. Within a few minutes I got the offer and explanation and shortly after that, confirmation that a check was being sent. I will definitely use Express Gold Cash again....and tell everyone I know about this wonderful service!read more
Krystine Schiller
19:06 15 Aug 19
Love this place for selling unwanted jewelry for WAY more than a pawn shop. Even happier that when I ask for a quote with and without an item they called me to talk about it and returned that item at my request and even put it in a ring box! Amazing customer service, professional and polite. Definitely doing business here from now on!read more
Tara Lackman
20:00 13 Aug 19
Amazing response time! Have to be honest, I was praying this isn't a scam, but the communication between company and client is amazing. If you email them, they email you an answer within what seems minutes. The quote I got, I was pleasantly surprised. I will be using them again in the future.read more
HOLLY GALE
19:04 09 Aug 19
Express Gold was great to deal with. I received email responses and packed very quickly. I had no issues with the quoted price. I have now sold things twice through them, and happy with results each time.read more
k o
20:44 01 Aug 19
Very fast & conveniently organized! Trusted reviews and decided to use them for some jewelry & precious metals. Very happy I did! Staff very professional and expedited everything I asked & sent them. Will definitely use them again.read more
Leslie Todd
19:58 01 Aug 19
Wow is all I can say! Great service! Great rates! Excellent turn around! Will definitely use again.
AnnMarie McMahon
19:08 30 Jul 19
This company is amazing. I’ve used their services to sell goods on 2 occasions. They respond amazingly quickly. You are sent a kit with clear instructions on how to prepare your return and receive payment. They provide you with an Express label to mail the articles. Within a day I received a quote which I could accept or reject. If you aren’t happy with the amount offered they return the articles to you. I was pleased with both quotes of over $300.read more
Diane Chase
22:39 17 Jul 19
I didn't know where to sell my dental gold so i looked on line and found Express Good. I emailed them, i had a kit sent to me, and it arrived in a matter of day. All the postage was paid for and insured and it was overnight Fed Ex. I followed the instructions, sent it off on a Sunday, and on Tuesday they had my kit. I was told it might take 24 hours but later that same day i heard back from them with a price for my gold. You either except the offer or say no and your items are sent back to you, postage is paid for the return. I was very pleased with the service and how quickly they respond back to me. By the way i hit the except button and a check is on its way. I would differently recommend this company. Diane Chaseread more
Linda Cardenas
19:27 04 Jul 19
Very happy with pricing and fast service. I would recommend and use again without hesitation.
Hillary Moyer
11:58 26 Jun 19
Envelope was received very quickly. You can call Fed Ex and they’ll pick it up, or you can drop off. Quote was received quickly. I? was amazed at how much they offered! I? received check quickly. Easy and rewarding experience.read more
Richard Caisse
19:22 22 May 19
Once again I am very pleased with the fair pricing and speedy processing of this company. I check the gold spot price for the day after I ship. Calculate the percentage, and their offer is exactly what I expect. The offer is deposited either same day, or the following morning. Excellent service!read more
David Gillespie
03:46 09 May 19
Very quick assessment of items sent (next day), with a very fair offer made. Offer was accepted and check for payment was sent right away, but US mail lost the check. EGC promptly canceled the lost check, issued another one, and sent it to me by next day air. A class operation!read more
christina kim
05:12 04 Apr 19
It was very easy process. I requested kit and it came 2 days later. It came with pre paid next day FedEx envelope with instructions.
I gathered bunch of loose jewelry that
I wasn't really sure if it was silver or white gold.
They gave me quotes as soon as they received my kits. Offers were unexpectedly high and they explained what jewelry was gold, what is not.
After offer accepted, I got money in the bank within 2days. I would come back for more.
Thank you so much for your services. ??read more
Edward Kaplan
19:20 02 Apr 19
Extremely easy process and quick payment. Will definitely use again if I have some more spare gold to sell. Paid a very fair price too.
Christina Daniels
00:20 21 Mar 19
I have been using EGC for months, and I've had nothing but a Positive experience. Weather I printed my own kit to mail in, or they sent me one, it's always been a super Fast, Easy, Smooth transaction! The offers they've given me for each kit I've sent in has always been generous and worth it. I have sent in a variety of goods, and will continue to do so. They are professional, trustworthy, and fast to respond to messages. I appreciate this, especially when dealing with online selling. Thank you EGC!
Christina D.read more
Haole Girl Haiku
00:51 20 Mar 19
Amazingly fast. Printed prepaid label, dropped it off at FedEx, got an offer, accepted it, and cash was deposited in my bank in one day! Will use them again!read more
Robin Davis
16:01 13 Feb 19
The whole experience was extremely easy with lots of support and follow-up. My check arrived as quickly as they said. Would definitely use this site again.read more
Eat more pork porky
20:05 29 Jan 19
Excellent fast service and communication beyond what one expects these days. And it was easy peasy and I got quite a bit more $$ than I would have gotten locally. If I have anymore gold to sell I’m going here!!
I wish I would have known about this place 10 years ago.read more
Tom Frost
01:33 16 Jan 19
Very pleased with the process. The customer service representatives are great. Very easy and very fast. The offer we received for our damage gold jewelry was considerably more than we were offered locally. Overall we are highly pleased.read more
Lisa C
13:55 08 Jan 19
The process was very easy and secure. I felt very comfortable with their insurance level on my items. The offer was about what I thought it would be. I will use them again.read more
Shamaila Ayub
13:56 28 Dec 18
This company is extremely efficient, honest and the very best! I have used them several times and each time I have been pleasantly surprised with my appraisals.
They are true to their word and pay the best value compared to other companies who just rip you off!!
The whole process from start to finish is super fast and communication is very excellent each step of the way.
I would recommend them 100%.read more
Lynda Dickson
20:34 23 Dec 18
I could not believe the fast turn around from Express Gold. The professional and courteous service I received just swept me away. I decided to collect my funds by check and when I saw the amount that was offered, I decided that I wanted my payment by direct deposit. It was more than I thought it was going to be. I left an online message to have my payment method changed and someone called me the very next morning to get my bank info for my deposit. I could not believe how fast this transition was made. Less than two days my funds were in my bank account. I would recommend Express Gold to anyone who has gold or silver that is no longer needed to use Express Gold. They are phenomenal!!!! I will definitely use their service again.read more
Angel Rose
21:34 05 Dec 18
I give Express goal five stars because they have always I feel been fair with me when it comes to appraising my items and awarded me reasonable compensation for the items that I send to them. even when I'm not happy with my appraisal amount and I don't feel the amount is reasonable enough for me I can have my items returned to be at any time with no problem and no cost out of pocket. Another great part about Express gold the payments and shipment is always Swift they appraise your items that they they receive it and send you an offer within just a few hours of receiving it I believe this is a great company to work with if you plan on selling your old jewelry silver or gold I'm very pleased with the service.read more
Vina Ching
02:40 21 Nov 18
I purposely sent my scrap gold to two different companies to compare. Express gold processed everything quickly, and easily and paid more. The other company took 3 weeks to get paid and offered over 100 less than express gold. I highly recommend express gold and will send my scrap gold to them again!read more
Molotov C.T.
20:08 17 Nov 18
Well, it was a little less than I hoped for my broken stuff but seriously what was I gonna do with it otherwise? Plus they assume all the risk, pay all the shipping, even on ones where people decline the offer. And things were processed really quickly which I appreciate. I'd use them again especially for all the ease.read more
Valerie Davis
16:24 08 Nov 18
Very fast and I received my funds directly without delay. They have an extremely satisfied customer!
Matthew Paris
14:35 20 Jun 18
In a world full of what should be simple things that are made unnecessarily complicated and unduly long just to get anything accomplished, Express Gold Cash is a ray of hope. They are incredibly fast, extremely efficient, and fair. Took less than 24 hours from the time I first came across their website to the time that I was getting a direct deposit for some items that I sold to them. EGC embodies the sensibility of another acronym, K.I.S.S., as in, 'keep it simple stupid,' and they do so in a professional and responsible way. Thanks very much for the outstanding service!read more
Jean Warner
12:42 26 May 18
Amazing!! From free package pick up from FedX to payment deposit in less than 24 hours!!! I received a fair price I was happy with....customer service was wonderful...I would recommend to everyone I know.... I am 100% satisfied and wicked happy! ?read more
Lisa Bannister
12:47 09 May 18
The whole process was very quick and easy! I received more than I expected. I would definitely recommend and will use again!
Donnley Tomkins
17:23 27 Apr 18
Greetings inquizative minds?!! I did my homework before choosing Express Gold. I actually declined another company that offer me a ridiculously low amount. Then, same company had the nerve to email me with a much larger amount. Not going to mention the company. I then, received my kit from Express Gold. Rated number 1 by CBS for best price, surveillanced personally, during appraisal. I'm 95 percent happy with my amount received. I highly recommend EVERYONE to save their time searching other Companies. I would definitely use Express Gold again. Extremely professional, speedy recovery for start to finish of the process. Within 4 days, I had my account in my account. Thank you. ?read more
Stacey Burleson
22:51 24 Mar 18
Thank you for the quick service. This was uneventful and an amazing experience. I have no doubt that I was paid fairly as I have sold other pieces at a jewelry store and I have not been paid nearly as much. I will definitely keep you all in mind if I have additional items to sell in the future!!read more
Tom Dyke
18:15 02 Mar 18
EGC makes it as easy as possible. I was hesitant at first, but now I understand all the great reviews. If you're in a pinch or want some extra cash, this company can be trusted. Highly recommended!read more
Christian Accristo
21:19 13 Feb 18
Very fast response time A+ company. Great offer accepted. Would highly recommend and will use again in the future.
BJH Guitars
18:24 08 Feb 18
Awesome experience. The entire process went smoothly, no issues. They kept me informed during the entire process. Overall they are great to do business with.read more
Susan D
16:09 08 Feb 18
I feel confident that I'm being treated fairly by Express Gold. And they do things very quickly and professionally. It may seem crazy to trust an online exchange for selling your gold, but I can tell you that I've now had 4 good experiences with Express Gold. It's nice to have that place you can trust instead of running around trying to get the best deal. I'm getting good deals hereread more
Angela Giannetto
12:39 30 Jan 18
The whole experience was so easy and hassle free. I sent my jewelry in on Thursday and received my check in the mail on Monday. I can not be more satisfied! ! Thank you Express Gold Cash! I will be telling all my friends and family!read more
Stacy Moses
14:42 19 Jan 18
Love this company. They are very trustworthy. The whole process took a total of 2 days. Received Top dollar on the 3rd day. Was very pleased with my offerread more
Samantha Isbell
19:18 14 Jan 18
Express Gold has been awesome, Any time I had questions, They were quick to reply, When I made a mistake sending my kit, They were quick to fix it 4 me. I've always been happy with all my offers but when I made a mistake in my sending, Express Gold helped me out & sent my items back to me free of charge. Thanks to everyone at Express Gold!read more
Holly Jett
22:41 20 Dec 17
Super fast and easy way to earn money for things I needed to get rid of. They make this process as simple and painless as possible. Very friendly. Great customer service.read more
Donna Reinhart
19:35 16 Dec 17
Fast, efficient, easy process. Received my check right away. I was paid more than I had expected for my old broken gold chains and dented hoop earrings. Would definitely recommend.read more
Michael Motto
00:09 09 Dec 17
Awesome, quick service! Very convenient way to sell your unused gold jewelry. Payment processed day after I accepted their offer. Will use again in the future.read more
Gina Fairley
20:49 06 Dec 17
I love this company. They are fast accurate and pay top dollar. When you call their office you actually get to speak with a human being. They are courteous and friendly and I would send return business and recommend this company to my friends any day.read more
Linda Hayes
15:44 21 Nov 17
Easy transaction. Very pleased w/ offer which was more than local jeweler or similar gold buyer. Will definitely do more business w/ Express Gold.
Jacquelyn Chapman
15:16 15 Nov 17
This is an outstanding company.. My husband died in a tragic accident, and I was overwhelmed. I needed to pay for the grave marker. I briefly explained my situation, and they were exceptional. They came through, and put a little light into my heart... You can trust this company... Jacque in CAread more
Betty Burns
13:53 29 Oct 17
Express Gold Cash is the most efficient company I have ever dealt with. I have been selling jewelery for years and have never been so impressed. The best part is they gave me more then I expected to receive.
I will only deal with them in the future.
Betty Burnsread more
Melissa Sacco
20:45 06 Oct 17
Wow! What an easy experience from start to finish! And I got my $ direct deposit the next day. Offer was very good, more than expected so I'm happy . Customer service outstanding and I am typically a skeptic. Highly recommended:)read more
David Decriscio
15:57 21 Sep 17
I called and gave my information over the phone. The representative was very polite and professional. I received an email from them explaining the process, then in 2 days I received the kit. The process is a super easy no hassle process from beginning to end. We will definitely be using them again. Thanks for everything!read more
jen laws
19:10 01 Sep 17
We are so happy with the offer we received. It is so much more than we expected!! Not only was the offer great, the turnaround time was incredible. We sent the package in the afternoon and received the offer the following day! Amazing! Highly recommend and will never send our gold and silver to anyone else. Thank you again!read more
Janet Linnemann
22:04 27 Aug 17
My experience using Express Gold Cash has been wonderful. Everything went so smoothly and quickly. Of course I had second and third thoughts about sending my jewelry off in the mail. Fortunately the BBB gave Express Gold Cash a high rating so I decided to go for it. Very glad I did. My money should be direct deposited into my account soon. Thank you Express Gold Cash!read more
Robyn Kelly
16:41 23 Aug 17
After my mom passed away, she left a mini old rings with tiny diamonds, many of which had fallen out. Also mini pendants in gold chains, some of which were only gold plated and I didn't think I would get very much worth out of them. I was astonished when I was offered $435! The company emailed a shipping label so that was free, I got an email when my package arrived in exactly 24 hours later is when I got my offer. I would definitely do business with them again!read more
Katie Fletchall
13:57 18 Aug 17
So happy I found Express Gold Cash! I had taken my items to a local cash for gold store. The whole experience felt shady so I took my items back. Went online and found Express Gold Cash. Everything was top notch with them. Very professional and easy to work with, not to mention FAST! Plus they offered me over $100 more than the local store did. Save yourself the time (and money!) and start with Express Gold Cash. You will be happy you did.read more
Pamela Plummer
00:29 28 Jul 17
Excellent customer service! John was very helpful and explained a lot of stuff to me. I got a good offer for the silver I sent in (through other research conducted by me, I have discovered that silver is pretty close to worthless) and plan on sending in some gold pieces in the future. Like many people, I selected Express Gold after checking out reviews for the company but don't trust all the reviews out there. I tried a different company before trying Express because it was the first one listed when I typed in my search for the top 10 companies buying gold. The other company scammed me and wanted to play games, and I am still kicking myself for not being more thorough in my research. If you want to get the best price and be treated like a human being, I would strongly recommend sending your gold pieces to Express Gold Cash!read more
Kysha Donald
11:30 25 Jul 17
Great company and service! I was very nervous to send my jewelry through an online service but I'm so glad I did!! They paid me the most for my jewelry than any other company. I had an offer less than 24 hours and received my money the very next day! I would definitely recommend Epress Gold Cash if you have any unwanted jewelry & want the most pay out for it!read more
Justin Kunsman
12:48 21 Jul 17
My experience has been fantastic. Sent my stuff in the prepaid envelope got there the next day and they had an appraisal ready for me that day. Money was pending my account via direct deposit the next morning. Couldn't be happier with my experience and will for sure be recommending this company. Thanksread more
Jennifer Waite
12:54 15 Jul 17
Super professional service and very quick turnaround. Prices were very fair for thr items I sent and I was paid the same day that I accepted the offer. I would definitely use them again to sell my gold and silver.read more
Sharyn Londergan
13:19 24 Jun 17
Excellent service! I'm a happy return customer and would never use anyone else. EGC is super easy. Super fast and super fair.
Michele OConnell
12:55 23 Jun 17
First time I have ever sold gold online or anywhere for that matter. Express Gold was so fast in every way.
I sent my kit with my gold and by the morning the next day I got my offer. They listed everything individually so I could see the offer for each item. It was amazing.
I was having second thoughts about even selling my gold but when I think that my gold jewelry has been sitting in a drawer for years never being worn I thought this is stupid just get rid of it and make some extra cash. The price offers were good. I have never been to a local gold buyer to get a offer on my gold so I can not compare but seeing other reviews the local buyers can not come close to what Express Gold offers.
I went with Express Gold to send my gold jewelry by the fantastic reviews they have.
Once I accepted their offer my money was in my account the next morning.
I have a few more pieces that I will be sending to Express Gold.
If you have any questions for them they get back to you immediately.
SHIPPING IS FREE AND QUARANTEED. If you decide you want all or some of your gold pieces back Express Gold will send them back to you Free. You can not go wrong with them.read more
Sue Campbell
13:38 13 Jun 17
Cashing in gold and silver jewelry was a snap with Express Gold Cash. I just contacted them through email and they sent all the appropriate materials through the mail. Not only that, but they had clear instructions which were backed up with phone contact if needed. On top in? this, the process was quick and I felt no pressure: it was my choice to accept or reject the offer given. Their payment came electronically? promptly. All of this is very professional.read more
Michael Davis
14:51 10 Jun 17
I found a bunch of gold rings while metal detecting and decided to sell them after researching online I found great references for Express Gold Cash. And with in 32 hours I had a direct deposit of over $400 to my bank account. This new machine is paying itself off with the help of Express Gold Cash. So simple and fast to turn Gold into cash.read more
Crickett Austin
16:44 05 Jun 17
I got the exact amount I was hoping for and the process couldn't have been any simpler or any quicker. I mailed my items in the pre-paid envelope, the were received the next day. My items were processed, I received an offer and was paid out all on that same day!!! I'll be sending in the rest of what I have. I was honestly very pleased.read more
Michelle Santiago - Talavera
12:36 23 May 17
As a single parent, things can get tough. Express Gold Cash provided fast delivery of the kit in which I needed to enclose my items, at no cost to me, and quick appraisal of them. They were very understanding of my needs and circumstances when providing me with their quote. They are not all about just making money off you. They also want to make sure you are 100% satisfied.read more
Rosalie Gransbury
16:12 02 May 17
I was very HAPPY with how helpful the people were at Express Gold Cash. Fist when I went to their website and signed up for them to send me one of their kits I decided I wanted to know how much they paid for 14k gold and when I called not only did I get the per gram price from them they canceled my order and sent me my kit via FedEx overnight!
Then I called the next morning a little after 10:30 am and I spoke to John the gentleman the took care of me. He was very informative and very pleasant to deal with. He told me he would handle my quote personally and call me back with the hour and to much my surprise he called me back within approximately "15 minutes". I was pleasantly surprised with the amount I was quoted and I accepted the quotem
The AMAZING thing was the very next day the money was directly deposited into my personal checking account!
It was more than "DOUBLE" what I was OFFERED when I took the my 14k gold bangle bracelet to a local place that bought gold items that they could resale not just for scrap weight!
Even though Express Gold Cash advertises they buy scrap the amount of money I received was more than I was offered for my bangle from any local place and considering I called on a Friday and got my quote on Monday and I accepted it and my money was in my account the next day!!! SO the local place I went to would have made a mint off me if I hadn't found EXPRESS GOLD CASH! I've told everyone about them and if I were you I'd call them they will put all your suspicion to rest. Call Them TODAY! YOU'LL be glad you did!read more
Lisa Rapp
15:28 02 May 17
Well, that was easy! Great customer service; they answered all of my questions in a clear, succinct and friendly way. I feel I got a good price for my gold and jewelry. I was paid right away via direct deposit to my bank account. I recommend these guys!read more
Brenda Rodriquez
00:43 01 Apr 17
Like most customers a little leery of mailing my gold through the mail but Express Gold made the process so simple and the reviews seem to back that up. Requested the kit and with one day of mailing it back I had a confirmation of receipt and next day had an offer. It was very fair and next time will set up direct deposit instead of having check mailed. Highly recommend their serviceread more
Hey K47
20:20 30 Mar 17
I did quite a bit of research before going with Express Gold to sell some estate gold. They consistently came up high for price and service in all the reviews. Their process was easy and timely. I actually accidentally deleted the offer email and a few days later got a nice reminder email. I would definitely recommend Express Gold.read more
sharon thornton
18:17 30 Mar 17
I was hesitant using an online site I wasn't familiar with, but was impressed with all the reviews I read and the At rating. I was so pleased with the quick response with the offer...better than from anywhere locally. I was so impressed, I asked them to send me another kit! Have already recommended them to my friends!read more
Brandon Fitzgerald
14:46 22 Mar 17
Fantastic experience. I am a jeweler, and as such I am extremely familiar with the exact values of different diamonds and gold. I was extremely impressed with their offer, no negotiation was needed, and they offered me easily the highest and fairest amount for my items as can be found in the industry. You can trust this company.read more
lauren simmons
23:06 26 Feb 17
I was absolutely amazed how fast & honest Gold Express treated me from the moment I 1st contacted them. I was having trouble unloading some gold nuggets. I went to pawn shops, jewelry stores but 2 no avail cold I sell it. So I went googling & found Express Gold. I decided 2 go with them. Boy am I glad I did! If u are hesitant to go with them for any reason. Rest assured, I promise u will be treated with honest respect & down rite to totally fair. O yea, they are really fast.read more
Jen Laws
12:42 12 Feb 17
I would highly recommend Express Gold Cash. I will only deal with this place. They went over and beyond for me. They personally contacted me and helped me with an issue I had with my package. Great place, very friendly and very efficient.read more
Angie Chapeton
23:22 01 Feb 17
Great, fast and easy!! Absolutely no hassle. Would defenitly recommend and I will do business with them again.
ali mills
21:31 31 Jan 17
Great experience with my first time selling gold online!! Express Gold Cash was quick and easy to use. Sent my envelope in on a Thursday and had a great offer on Monday! Would definitely use this service again & would definitely recommend it to anyone looking to make some cash for their old gold!!!read more
Candace Lopez
03:37 19 Jan 17
Express gold cash is awesome.it gave me money that I needed. Thank you very much
Claire Cedeno
21:55 18 Jan 17
was hesitant to send golg & silver in these people are professional experienced fair and honest thsnk you will be back!
Vikki Dibble
21:39 18 Jan 17
Incredibly simple and easy. Because I had already sent the exact same items to a competitor I knew what to expect. That competitor claims to pay the highest amount yet , that was not the case. Express Gold Cash was by far higher, easier to work with and followed through as indicated. Stronly recommend....read more
Trevor Hagen
19:12 18 Jan 17
These guys are professional and make fair offers! I've done numerous deals with them.
Nancy Larson
22:37 17 Jan 17
I did a lot of research before shipping my order. Super fast, offered a very fair price for old jewelry I had not worn in years and received direct deposit the day after accepting their offer. Exceeded expectations.read more
Suezzy Garrett
17:28 12 Jan 17
My experience selling my gold was great with this company. They was 100% fair with me. They answered every question I had within a few minutes and I asked alot. I received my money within an hour after I said yes to the price. I would highly recommend them to anyone 100%read more
Brent Steiger
20:14 02 Jan 17
The whole process was fast. Prices paid were fair. Had money in my account the next day.
Gladys Sola
21:24 22 Dec 16
I had a great eperience with this company. They are serious and trustworthy. John's customer service went beyond my expectations .
Marta Mazzola
19:28 15 Dec 16
I worked with John Kolokouris throughout the process & he was the best! His professionalism, knowledge of the business & overall customer service was more than I could have hoped for.
I would definitely work with him & the company again!!!!
Thank you!!read more
Leonardo Torres
02:20 13 Dec 16
Fast and reliable. I'll definitely recommend this company to my family and friends. Good service.
Whitney Kurlan Artist Demos Reviewer Critiques
18:52 01 Dec 16
Demitri Kolokouris was super easy to deal with! I called 6 other diamond buyers even the store I bought my ring from and some of the offers were a littler higher but I decided to use Demitiri because he gave me the honest answers about what my ring was valued at and above all else the max I could expect to receive. He was a no Bu$$s@it kind of guy who obviously knows what he's taking about. If you looking for honesty in an industry that can be daunting to the first time buyer or reseller he gave me the confidence I needed to make the right decision. I would recommend him highly for all matters concerning diamonds and jewelry appraisals!
I'll be back.
20 yr Marriage = 0
Selling engagement ring = $ bonus!
Thank you!!read more
Jen Paparo
02:50 30 Nov 16
Quickly received my package. Once I mailed my gold back, I had a quote and money in my acct in just a few days.
I've already told others about Express Cash Gold!read more
Kathy Hegel
20:30 29 Nov 16
Quick easy very professional. I had broken jewelry I never used. What a great way to clean out my jewelry box and get cash for it. Check came within a few days. Thank youread more
T Ray
02:24 13 Nov 16
I have used Express Gold Cash three times. I was a little worries at first that my jewelry could get lost in the mail. I like that there is tracking information and insurance. I feel like the prices that I have been given were fair and honest. I was offered a much higher price with Express Gold than the pawn shop around the corner from my house. I almost gave some old ring away to Goodwill after the Pawn Shop offered me $20.00 but when I sent it to these guys I was thankful to learn that it was worth $150.00!! Thanks guys!!read more
Naj Alemi
03:19 12 Nov 16
Hi And thank you very much.I had the best experience with you selling my gold in the USA.your service was fast and professional . And you paid better than all of the others buying gold on line or the pawn shop over sees usually they pay well for gold but here except you the others almost paid the half or third of the amount I expected.my only egret is When I found about your site I've already sold most of gold cheap cheap please keep on doing the excellent job.and from now on you will be the only one I will deal with and recommend . .read more
Barak Griffin
10:04 27 Oct 16
EGC offered me almost double for scrap gold than I could receive locally. Fast and efficient service, lives up to its name!
William Altman
21:59 26 Oct 16
I would recommend this company they always have the best prices i'll defiantly keep doing business with yall John you are awesome thanks -William A.
azael hernandez
21:41 26 Oct 16
Excellent service turn around time was excellent and they were willing to negotiate with me- definitely would use them again!
Sharon Nelberg
17:22 26 Oct 16
I decided to trust all that I read about Express Gold Cash and finally sent my gold jewelry. I am delighted to say you can trust them. They acknowledged receiving my package the minute they got it and then quickly issued me a check (for an amount that I was more than satisfied with).read more
Lynda Stephens
17:18 26 Oct 16
I was so impressed with Express Gold and my transaction. It was a quick and smooth process and everything went just as they said. I was happy with the price they quoted me and will definitely be using them in the future. Thank you Express Gold.read more
Tracy Bryant
18:28 24 Oct 16
Express Gold Cash is an exceptional company. They are professional and kind every time I speak to them. The prices they pay for jewelry are amazing. You can trust this company to do what they say. I have been happy with every offer they have given me for my jewelry because the payouts were perfect. I have sent them my jewelry again and again, and I will continue to do so. The site is easy to navigate too. Express Gold Cash should be your first choice to use for selling your precious jewelry. I give this company 5 STARS and they get an A+ from me.read more
Melinda Abbe
22:56 12 Oct 16
Great! Dealt with them 3 times and they have given me more money than I expected all 3 times. Very nice people. Thank y'all very much!
Leanne Whiting
21:48 12 Oct 16
I was very pleased with the entire process. It was so easy and didn't cost me anything. I was happy with the cash back that I received. I will use them again.read more
Alan Livingston
18:58 12 Oct 16
Fantastic process here! The Gold Pack process is very simple and the prices paid for your items are highly competitive. I have used EGC for several years and have only had positive experiences with service and payment. Highly recommend!read more
Brittany Brown
21:00 06 Oct 16
I would highly recommend using Diamond Buyers International. They were professional throughout the entire process. Soon after submitting my request for a kit to be mailed to me I was contacted to make sure I received my kit in the mail and if I had any questions. The kit was complete with all the items I needed to securely send my ring to their location in New York. It even listed all the check points that my ring would travel through in order to reach its final destination. Demetri, my contact, reached out to me that my ring had been received and that he would have a quote to me shortly. Demetri was extremely helpful and easy to reach throughout the entire process. Thank you for all you help!read more